Front Desk Associate
NVISION Eye Centers · Laguna Hills, CA · 2 mo ago
Customer Service$22/hrFull-time
Duties
- Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
- Captures and enters insurance cards and ensures accuracy of information.
- Audits invoices against purchase orders, researches discrepancies, and approves for payment.
- Investigates problems with obtaining payment for bills.
- Makes concrete attempts to add value or to make improvements for the customer.
- Prepares charts for next day's appointments.
- Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations.
- Handles center correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications.
Requirements
- 2+ years Ophthalmology experience or healthcare experience preferred
- High School Diploma or equivalent
Qualifications
Desire to provide an exceptional patient experience
Skills
Excellent communication skills
Benefits
N/A
Pay
USD $22.00/Hr.
Schedule
N/A