Front Desk Assistant/Care Coordinator
About the role
Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure. The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office.
Responsibilities
- Live company core values
- Greet and welcome patients
- Cultivate a positive and welcoming environment
- Communicate well with other team members to provide seamless patient care
- Manage appointments and scheduling
- Handle billing and payment processing
- Provide general administrative support
- Actively gather patient reviews
- Build strong patient relationships
- Attend daily huddles
- Collaborate with the team to achieve shared goals
Qualifications
- Strong interpersonal skills
- Warm and empathetic
- Team oriented
- Sales-oriented
- Results-Focused
- Adaptable
Benefits
- comprehensive health insurance
- dental insurance
- vision insurance
- life insurance
- short and long-term disability
- 401k with match
- paid training
- PTO
- bereavement leave
- parental leave
- employee assistance program
Pay
Pay: $20-$39 per hour ($20-$24 per hour base). Up to $2,000 monthly bonuses averaging out to roughly $12 per hour. Up to $2,000 quarterly bonuses averaging out to roughly $4 per hour. Nuvia offers competitive base pay; in addition, Care Coordinators have the opportunity to earn both monthly performance bonuses and quarterly bonuses, which combined can provide an additional approximately $32,000 per year beyond base pay.