Front Desk Assistant

Overview

Come join our team as a Dental Front Office Assistant! This position is more than just a job, it is an opportunity to do what YOU love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.

Benefits

• Group medical and dental insurance
• Vision insurance
• Life insurance
• Flexible spending (health and dependent care)
• 401(k)
• 9 paid holidays off
• 10 days of vacation
• 5 additional PTO days
• Ancillary benefits: hospital indemnity, accident, and critical illness insurance options

Responsibilities

• Support the clinic in various operations within the practice
• Effectively and efficiently manage the patient lobby while maintaining professional standards
• Ensure all interactions between the doctor, staff, and patients run as smoothly as possible
• Answer and handle phone calls to include scheduling appointments, check in/out, discussing treatment and financial arrangements, handling the insurance billing process ensuring all claims are processed in a timely manner according to a variety of insurance guidelines, and ensuring maximum reimbursement
• Among other duties as assigned

Qualifications

• Strong organizational and management skills
• Experience working with Dentrix
• Handling dental office finances
• Full insurance billing process (including claims submission, appeals, and denial management)
• Ability to multi-task
• Work in a high volume, fast paced office while maintaining a positive and friendly attitude