Front Desk Agent (PM Shift) - Hilton Asheville Biltmore Park

About the role

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality! Why join our Front Office team?

As a Biltmore Farms Front Desk Agent, you are more than just a welcoming presence, you are the first impression our guests have to our hotel and to our city. We are all a team at Biltmore Farms Hotels and together we each as one to welcome our guests like family. Working as a team will be key to your success. This position will require tact, diplomacy, grace, and patience.

Benefits

• $17.00 per hour starting pay
• Outstanding medical, dental, and vision benefits coverage
• 401k retirement plan with employer matching program
• Opportunities to earn e-tips directly from guests and clients
• Parental leave with up to 6 weeks available for birth, adoption, and fostering
• Hilton brand hotel discounts for you, your family, and your friends
• Fun wellness employee program with annual bonus of up to $600
• YMCA membership monthly discount
• Paid time off and paid holidays
• Friendly and supportive work environments
• Incredible employee learning and growth opportunities
• Exciting employee events and activities

Responsibilities

As a Front Desk Agent, You Will Represent the hotel through all stages of a guests' stay, from check-in to check-out

• Accommodate