Front Desk Agent – Part-Time (Seasonal)

About the role

Pyramid Global Hospitality is seeking a highly motivated individual to join their Front Desk team. The ideal candidate will use their engaging personality to create a memorable first impression for guests, while providing exceptional customer service.

Responsibilities

• Help guests discover their "Wanderlust" experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
• Resolve problems and "WOW" guests through recovery when things aren’t quite right
• Promote and sell special hotel programs
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
• Maintain house bank
• Communicate all pertinent information to manager on duty
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
• Aid other departments as needed

Qualifications

• A high school diploma or equivalent
• A strong desire to make an impact on other people
• A strong outgoing and engaging personality
• Strong computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting
• Availability to work various shifts including weekends and holidays

Benefits

Compensation: $17.50 per hour

Schedule

Various shifts including weekends and holidays

Pay

$17.50 per hour

Benefits

Comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality also provides ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Skills

Outgoing personality, excellent customer service, ability to work in a fast-paced setting, availability to work various shifts including weekends and holidays.

Benefits

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.