Front Desk Agent-Part Time
General Hotels Corporation · Whitestown, IN · 1 wk ago
ManagementFull-time
About the role
General Hotels Corporation has an immediate opening for a Front Desk Agent to join their hotel team at the Fairfield Inn and Suites by Marriott in Whisown!
Responsibilities
- Greeting guests as they arrive at the hotel
- Checking guests in and out of the hotel
- Answering phone calls and responding to emails
- Aiding guests with any questions or concerns they may have
- Maintaining accurate records of guest information and room assignments
- Handling cash and credit card transactions
- Providing information about hotel amenities and local attractions
- Ensuring that the front desk area is clean and organized
Requirements
- Excellent customer service skills
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Ability to work well under pressure
- Proficiency in using hotel front desk software and equipment
- Basic math skills
- Flexibility to work different shifts, including weekends and holidays
Qualifications
- High school diploma or equivalent
- Experience in a customer service role preferred
- Knowledge of hotel operations and procedures
Skills
- Customer service skills
- Communication skills
- Time management skills
- Attention to detail
- Math skills
- Hotel software proficiency
Benefits
- Earned Wage Access (“on-demand pay”)
- Hotel Room Discounts
- Company Paid Employee Assistance Program
- Perks through Benefit Hub
- Generous Time Off Package
Pay
Details on pay are not specified.
Schedule
Details on schedule are not specified.
Benefits
- Earned Wage Access (“on-demand pay”)
- Hotel Room Discounts
- Company Paid Employee Assistance Program
- Perks through Benefit Hub
- Generous Time Off Package
Company Information
General Hotels Corporation is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. They are committed to enriching lives through award-winning hospitality and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. They participate in E-Verify to confirm employment eligibility.