Front Desk Agent (Part Time)

Schedule

Saturday & Sunday - 2:30pm - 11:00pm

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greeting Guests

• Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
• Maintain the highest quality of customer service.

Security and Access Control

• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• All “check-in” policies and procedures must be followed without any exceptions.

Office Administrative Support

• Cookbook with office administrative staff to maintain and update all unit owner information in computer database.

Phone Etiquette

• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents.
• All calls should be clear and in a professional manner.

Violation Reporting

• Report any violations of the Rules and Regulations that are noticed at any time.

Fire and Safety

• Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.
• Maintain the “key” control system and assure that all keys are locked and accounted for at all times.
• Be familiar with the fire alarm system operations and report all incidents to management.

Emergency Response

• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Reporting and Documentation

• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.

Additional Duties

• Perform the role of valet attendant as required based on shift schedules.

Work Environment

• The working environment will be indoor and will require team member to sit and stand frequently.
• Low to moderate noise level in the workplace.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less.
• The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
• Able to detect auditory and/or visual emergency alarms.
• Noise level in the work environment is usually low to moderate.

Position Type/Expected Hours of Work

Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.

Required Education and Experience

• High school diploma or GED; some college preferred.
• Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills.
• Minimum six months related experience and/or training.
• Previous work experience in the in a high-rise property setting is highly desired.
• Valid Drivers License.