Front Desk Agent (Part Time)

Responsibilities

• Generate revenue and meet sales goals by sharing information about Canyon Ranch services and recommending appropriate service enhancements.
• Anticipate guests’ needs during booking, alteration, and recap of services, including detailed note-taking.
• Accurately handle guest transactions such as cash handling, credit card charges, room charges, gift certificates, comps, etc.

Qualifications

• High School diploma or equivalent
• Experience with cash handling
• Computer knowledge
• Minimum of one-year customer service experience
• Prior hospitality and/or sales experience, preferably at a luxury level, is preferred
• Excellent customer service and positive interpersonal skills
• Ability to facilitate and mediate sensitive matters and/or confrontational situations
• Develop and maintain satisfactory and effective relationships with all levels of management and staff members
• Good judgment and ability to maintain confidentiality
• Strong organizational and computer skills, and attention to detail

Pay

$15.00 per hour + incentive

Schedule

N/A