Front Desk Agent - Full Time

About the role

Responsible for providing exceptional customer service to guests in a hotel setting.

Responsibilities

• Welcoming guests and assisting with check-in/check-out procedures
• Managing guest reservations and ensuring accurate room assignments
• Handling guest complaints and resolving issues promptly
• Maintaining cleanliness and organization of guest rooms and public areas
• Operating hotel equipment such as televisions, safes, and elevators
• Performing other duties as assigned

Requirements

• High school diploma or equivalent
• At least 1 year of customer service experience
• Ability to work flexible hours including weekends and holidays
• Valid driver’s license and reliable transportation

Qualifications

• Excellent communication skills
• Positive attitude and ability to work in a team environment
• Basic computer skills including Microsoft Office

Skills

• Customer service
• Problem-solving
• Time management
• Communication

Benefits

• Comprehensive health insurance
• Paid time off
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Full-time position
• Flexible schedule with some weekend and evening shifts

Resources

• Job alerts via email
• Refer widget for job recommendations