Front Desk Agent-Embassy Philadelphia Airport

Greet and Communicate

• Cordially greet and check in/out guests
• Accurately and efficiently post charges
• Manage cash handling, including receiving payments and giving correct change
• Block rooms for reservations

Special Requests and Cancellation Procedures

• Review and work with reservations that have special requests
• Follow hotel rates, discounts, and payment procedures
• Take reservations quickly (approximately 2 minutes)
• Know and follow cancellation and relocation procedures