Embassy Suites Dulles Front Desk Agent

Greet and communicate cordially with guests

• Promptly and professionally check in and out of the hotel
• Assist in pre-registration and blocking of reservations when necessary

Financial Management

• Know how and where to post all charges
• Accurately manage cash handling, including receiving cash, checks and credit card information
• Make change correctly

Special Requests and Reservations

• Review any reservations with special requests and work to block rooms accordingly
• Have knowledge of hotel rates, discounts and how to handle each
• Have working knowledge of reservations and procedures, including how to take same day reservations
• Be able to take reservations in approximately 2 minutes

Cancellation and Relocation Procedures

• Know and follow cancellation procedures and relocation procedures when necessary

Pay

$18.50 per hour