Front Desk Agent
The Lightwell Hotel and Spa · Hood River, OR · 4 mo ago
Management$17–$20/hrFull-time
Responsibilities
- Greet and check in guests in a friendly and efficient manner
- Answer phone calls and respond to guest inquiries
- Handle guest requests and resolve any issues promptly
- Uphold the standards of hospitality and company procedures
- Maintain a clean and organized front desk area
- Work all scheduled shifts - Must be able to work weekends
- Willing to cross-train with other departments
- Auxiliary with other duties as needed
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Genuine passion for hospitality and helping people
- Team-oriented individual
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in Microsoft Office and other computer programs
Benefits
- Paid time off
- Medical, Dental, Vision (eligible per company policy)
- 401(k) and Match
- Employee Discounts
- Hotel Discounts at Sister Properties
- Monthly parking stipend (eligible per company policy)
- Staff Meal
Pay
$17 - $20 per hour
Schedule
All Shifts (24/7 Desk)
Contact
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