Front Desk Agent

Job Duties and Responsibilities

• Ensure rooms and public areas are cleaned and sanitized to company-mandated standards
• Ensures rooms have clean linen, bedding and towels
• Understands and follows all safety and security procedures as mandated by the hotel
• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)
• Ensures rooms are stocked with soap, tissues, drinking glasses, etc.
• Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
• Other duties as assigned

Education and Experience

• High School Diploma/GED

Knowledge, Skills and Abilities

• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Knowledge of cleanliness standards

Qualifications

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.

Benefits

• Paid Time Off (PTO)
• Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy.
• This position is tipped eligible.

Pay

Compensation Range: $16.00

Schedule

N/A