Front Desk Agent

About the role

Midas Hospitality is seeking a dynamic Front Desk Agent to join their team at the Element hotel in St. Louis, MO.

Responsibilities

• Greets, registers, and assigns rooms to guests.
• Issues room keys and gives directions.
• Sorts incoming mail and faxes for guests.
• Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
• Keeps records of room availability and guests' accounts.
• Credits bill, collects payment, and makes change for guests.
• Makes, confirms, and cancels reservations.

Requirements

Previous experience as a Front Desk Agent is preferred. Experience in a customer service industry is required.

The Ideal Candidate

The ideal candidate should have previous experience as a Front Desk Agent and experience in a customer service industry.

About Us

Midas Hospitality is an enterprise that has grown from 1,000 employees in 2006 to over 40 hotels in 14 states. They operate under brands like Marriott, Hilton, and IHG. They are committed to providing growth and development tools, robust PTO policies, medical/dental/vision coverage, and a 401k matching program. They also offer an Employee Assistance Program and discounted products and services. Midas Hospitality is proud to be a drug-free workplace and equal opportunity employer.

Please visit our website for more information: www.midashospitality.com

Benefits

We offer a range of benefits including:

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services

Pay

Details about pay are not specified in this posting.

Schedule

Details about the schedule are not specified in this posting.