Front Desk Agent

About the role

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Hampton Inn hotel located in Brooklyn Park, MN.

Responsibilities

- Greets, registers, and assigns rooms to guests. Issues room key and gives directions. - Sorts incoming mail and faxes for guests. - Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. - Keeps records of room availability and guests' accounts. - Computes bill, collects payment, and makes change for guests. - Makes, confirms, and cancels reservations.

Requirements

- Previous experience as a Front Desk Agent is preferred - Experience in a customer service industry is required

About Us

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

Benefits

- Growth and development tools and access to learning - Robust PTO policies - Medical/Dental/Vision Coverage - 401k matching - Employee Assistance Program - Discounted products and services