Front Desk Agent

Where Great Benefits Lead To a Life Fulfilled

Competitive Pay
401K opportunities
Travel discounts
Professional Counseling & Family Support
Growth and Development Opportunities

Site Specific Perks

• On Site Free Parking
• $50 Work Shoes Subsidy
• 2x per year F&B Discount
• Quarterly Associate Celebration Luncheon
• Quarterly Family Fun Night
• Safety Bingo Awards
• 20% Uniform Laundering Discount

What You Will Do

• Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
• Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
• Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.).
• Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
• Answers telephone calls and routes calls to the proper department as applicable.
• May be asked to assist with bellman and runner duties depending on facility or location.

Guest Experience And Company Standards

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

What We Require

• Must be available weekends and holidays.
• Available to work various shifts.
• Ability to lift/carry/push/pull items that weigh up to 25lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Our Company

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.