Front Desk Agent

Greeting and Check-In

You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.

Room Management

• Manage room bookings in-person, online, and through incoming calls
• Answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
• Work with the housekeeping staff to ensure rooms are ready for new guests

Bookkeeping

• Maintain accuracy and up-to-dateness of all hotel guest account information

Customer Service

• Mitigate customer complaints as needed

Other Duties

• Help with Laundry as needed

Availability

Must be available on Weekends

Job Details

• Job Type: Full-time
• Pay: $22.00 - $25.00 per hour