Front Desk Agent

About the role

You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.

Responsibilities

• Check-in/check-out guests
• Handle reservations
• Address guest inquiries or concerns

Requirements

• Able to read, write, and communicate effectively in English
• Sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Flexible availability to work a flexible schedule, including evenings, weekends, and holidays if needed

Qualifications

• Ability to work in the United States
• A combination of education and experience

Skills

• Warm, professional demeanor

Benefits

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

Pay

Up to 40% of your earned wages before payday with PayActive

Schedule

Flexible scheduling

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."