Front Desk Agent

Job Summary

As a Front Desk Agent, you will provide a critical first impression to guests and deliver exceptional service. You will interact with guests in person and over the phone, solve problems, use computers to check guests in and out, and handle cash and credit card transactions.

Responsibilities

• Provide exceptional service to guests, greet them warmly, and handle their requests courteously.
• Use a computer system to check guests in and out efficiently.
• Handle cash and credit card transactions accurately and confidently.
• Solve problems and assist guests with their needs.

Requirements

• Excellent English communication skills, including reading, writing, and speaking fluently.
• Comfortable using a computer and various software applications.
• Continuous movement, standing, and occasional lifting or moving up to 20 pounds required.

Qualifications

• High school diploma or equivalent.
• Experience in customer service is preferred but not required.

Skills

• Customer service skills
• Computer literacy
• Problem-solving abilities

Benefits

• Medical
• Dental
• Vision
• Life
• 401-K
• Supplemental insurance
• Professional growth and development opportunities

Pay

Compensation is based on experience.

Schedule

Hours are flexible and may vary based on business needs.