Front Desk Agent - 3rd Shift, Part Time

Responsibilities

• Contribute to an amazing guest experience at Sawmill Creek.
• Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and other various add-ons, answer questions in person and over the phone.
• Act as Manager on Duty (MOD) of Sawmill Creek Resort overnight.
• Learn and utilize the hotel Property Management System.

Qualifications

• Ability to work 3rd shift
• Ability to maintain guest information, including credit card information, in a secure and confidential manner.
• Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.
• Ability to solve guest related concerns in a positive and professional manner.
• Maintain open communication with other shifts and Front Office Manager.
• Provide guest service according to Six Flags standards when serving the guest or working with subordinates.
• Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Six Flags Safety Guidelines.
• Maintain Six Flags attendance requirements.
• Other duties as assigned.