Front Desk Agent - 3rd Shift, Part Time

Ages 18+

At Cedar Point, work is FUN!

Front Desk Agent - 3rd Shift

Responsibilities

• Greet every guest with a positive attitude and smile
• Assist guests with check-in and check-out
• Collect payments, sell tickets to Cedar Point and other various add-ons
• Answer questions in person and over the phone
• Act as Manager on Duty (MOD) of Sawmill Creek Resort overnight
• Learn and utilize the hotel Property Management System

Requirements

• Ability to work 3rd shift
• Ability to maintain guest information, including credit card information, in a secure and confidential manner
• Ability to check guests into and out of the hotel, sell tickets, and answer guest questions
• Ability to solve guest related concerns in a positive and professional manner
• Maintain open communication with other shifts and Front Office Manager
• Provide guest service according to Six Flags standards when serving the guest or working with subordinates
• Maintain cleanliness and safety in assigned work area and perform all duties in compliance with Six Flags Safety Guidelines
• Meet Six Flags attendance requirements
• Other duties as assigned

Qualifications

• Ability to learn and use the hotel Property Management System (Opera)
• Ability to work nights, weekends, and holidays to meet business needs
• Ability to remain calm during emotionally charged situations
• Ability to stand for long periods of time
• Must be able to work 3rd shift

Skills

• Excellent customer service skills
• Strong organizational and multitasking abilities
• Proficient in using hotel Property Management System (Opera)

Benefits

• Paid training and FREE uniforms
• FREE Admission to Cedar Point and other Cedar Fair parks
• FREE tickets and discounts to local attractions
• FREE tickets for family and friends
• 20% discounts on food and merchandise
• Employee-only ride nights, game nights, and FREE FOOD events

Pay

$16.00/hour

Schedule

3rd Shift