Front Desk Agent - 21c Cincinnati Hotel

Front Desk Agent

• About the role: Provide exceptional guest service, handle reservations, check-in/check-out guests, and manage front desk operations.
• Responsibilities: Greet guests, process payments, maintain cleanliness, and assist with special requests.
• Requirements: Excellent communication skills, ability to work flexible hours, and valid driver’s license.
• Qualifications: High school diploma or equivalent, customer service experience preferred.
• Skills: Proficiency in Microsoft Office, multitasking abilities, and problem-solving skills.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $15.00 - $18.00 per hour.
• Schedule: Variable shifts including evenings, weekends, and holidays.

Front Desk Supervisor

• About the role: Supervise front desk agents, ensure smooth operation, and provide leadership to the team.
• Responsibilities: Manage staff schedules, coordinate with other departments, and resolve guest issues.
• Requirements: Strong leadership skills, excellent organizational abilities, and previous supervisory experience.
• Qualifications: Bachelor's degree in hospitality management or related field, or equivalent experience.
• Skills: Effective communication, conflict resolution, and attention to detail.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $20.00 - $25.00 per hour.
• Schedule: Variable shifts including evenings, weekends, and holidays.

Overnight Valet Attendant

• About the role: Assist guests with vehicle parking, provide friendly service, and ensure vehicles are returned safely.
• Responsibilities: Park vehicles, collect payment, and assist with valet services.
• Requirements: Valid driver’s license, good physical condition, and ability to work flexible hours.
• Qualifications: No prior experience necessary, training provided.
• Skills: Courteous demeanor, strong customer service skills, and attention to detail.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $12.00 - $15.00 per hour.
• Schedule: Nights and early mornings.

Valet

• About the role: Provide valet services, ensuring guests’ vehicles are parked safely and securely.
• Responsibilities: Park vehicles, collect payment, and assist with valet services.
• Requirements: Valid driver’s license, good physical condition, and ability to work flexible hours.
• Qualifications: No prior experience necessary, training provided.
• Skills: Courteous demeanor, strong customer service skills, and attention to detail.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $12.00 - $15.00 per hour.
• Schedule: Nights and early mornings.

Valet Captain

• About the role: Supervise valet attendants, ensure efficient operations, and provide leadership to the team.
• Responsibilities: Manage staff schedules, coordinate with other departments, and resolve guest issues.
• Requirements: Strong leadership skills, excellent organizational abilities, and previous supervisory experience.
• Qualifications: Bachelor's degree in hospitality management or related field, or equivalent experience.
• Skills: Effective communication, conflict resolution, and attention to detail.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $20.00 - $25.00 per hour.
• Schedule: Nights and early mornings.

Front Desk Agent

• About the role: Provide exceptional guest service, handle reservations, check-in/check-out guests, and manage front desk operations.
• Responsibilities: Greet guests, process payments, maintain cleanliness, and assist with special requests.
• Requirements: Excellent communication skills, ability to work flexible hours, and valid driver’s license.
• Qualifications: High school diploma or equivalent, customer service experience preferred.
• Skills: Proficiency in Microsoft Office, multitasking abilities, and problem-solving skills.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $15.00 - $18.00 per hour.
• Schedule: Variable shifts including evenings, weekends, and holidays.

Line Cook

• About the role: Prepare meals according to recipes, ensure food quality, and contribute to the kitchen team.
• Responsibilities: Follow cooking procedures, maintain cleanliness, and assist with meal preparation.
• Requirements: Culinary skills, ability to follow directions, and willingness to learn.
• Qualifications: High school diploma or equivalent, culinary experience preferred.
• Skills: Proficiency in kitchen equipment, teamwork, and attention to detail.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $16.00 - $20.00 per hour.
• Schedule: Variable shifts including evenings, weekends, and holidays.

Restaurant Server

• About the role: Serve guests, take orders, and ensure a positive dining experience.
• Responsibilities: Handle cash transactions, assist with table service, and maintain a clean dining area.
• Requirements: Excellent communication skills, ability to work flexible hours, and valid driver’s license.
• Qualifications: High school diploma or equivalent, customer service experience preferred.
• Skills: Proficiency in Microsoft Office, multitasking abilities, and problem-solving skills.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $15.00 - $18.00 per hour.
• Schedule: Variable shifts including evenings, weekends, and holidays.

Banquet Server

• About the role: Serve guests during events, ensure food quality, and contribute to the banquet team.
• Responsibilities: Handle cash transactions, assist with table service, and maintain a clean dining area.
• Requirements: Excellent communication skills, ability to work flexible hours, and valid driver’s license.
• Qualifications: High school diploma or equivalent, customer service experience preferred.
• Skills: Proficiency in Microsoft Office, multitasking abilities, and problem-solving skills.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $15.00 - $18.00 per hour.
• Schedule: Variable shifts including evenings, weekends, and holidays.

Restaurant Supervisor

• About the role: Supervise restaurant servers, ensure smooth operations, and provide leadership to the team.
• Responsibilities: Manage staff schedules, coordinate with other departments, and resolve guest issues.
• Requirements: Strong leadership skills, excellent organizational abilities, and previous supervisory experience.
• Qualifications: Bachelor's degree in hospitality management or related field, or equivalent experience.
• Skills: Effective communication, conflict resolution, and attention to detail.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $20.00 - $25.00 per hour.
• Schedule: Variable shifts including evenings, weekends, and holidays.

Banquet Captain

• About the role: Supervise banquet servers, ensure smooth operations, and provide leadership to the team.
• Responsibilities: Manage staff schedules, coordinate with other departments, and resolve guest issues.
• Requirements: Strong leadership skills, excellent organizational abilities, and previous supervisory experience.
• Qualifications: Bachelor's degree in hospitality management or related field, or equivalent experience.
• Skills: Effective communication, conflict resolution, and attention to detail.
• Benefits: Health insurance, paid time off, professional development opportunities.
• Pay: $20.00 - $25.00 per hour.
• Schedule: Variable shifts including evenings, weekends, and holidays.