Front Desk Administrator - Vancouver, WA
Full-time, 100% in-office position located in Vancouver, WA.
About The Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists, and nurse practitioners to dive into private practice without doing all the legwork that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,300 providers throughout our 20+ locations, and we are continuing to grow!
About The Role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Responsibilities
- Providing excellent customer service over the phone, in person, and via email
- Creating a warm and welcoming atmosphere for clients
- Managing the front desk by helping clients prepare for their visits
- Scheduling client appointments
- Supporting mental health providers with administrative requests
- Client insurance benefits verification
Requirements
- Strong work ethic and ownership of your role
- Ability to multi-task and prioritize
- Willingness to step into uncomfortable situations with clients, providers, and coworkers
- Motivation to receive feedback and continually grow
- Schedule flexibility—we are open Monday-Friday 7:00am-8:00pm and weekends 8am-4pm
Candidates with restaurant and hospitality backgrounds are encouraged to apply.
Benefits
- 75% coverage of health, dental, and vision insurance
- Free virtual health plan
- 15 PTO days accrued annually
- 6 paid holidays per year
- 401(k) with employer matching
- Life Insurance
- Professional development training and opportunities for advancement
Pay
$19.50 per hour
Schedule
- Monday-Friday 7:00am-8:00pm
- Rotating Saturday & Sunday 8:00am-4:00pm
Background check required. It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.