Front Desk Administrator - Westminster, CO

About the role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

Requirements

• Strong work ethic and ownership of your role
• Ability to multi-task and prioritize
• Willingness to step into uncomfortable situations with clients, providers and coworkers
• Motivation to receive feedback and continually grow
• Flexibility- Hours of operation are Monday thru Friday, 7:00am - 8:00pm

Qualifications

• Experience in a customer service role preferred
• Customer service skills
• Patient and empathetic demeanor
• Basic computer skills including Microsoft Office

Skills

• Excellent communication skills
• Attention to detail
• Time management and organization skills

Benefits

• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually
• 6 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement

Pay

$19.00 per hour

Schedule

Tuesday - Friday 12-8pm and Saturday 8-4pm