Front Desk Administrator Temp

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning, and conference center management. Our commitment is to foster long-term career development, allowing ambassadors to enjoy comprehensive benefits and growth opportunities. Rapport invests in all its ambassadors, providing individual training and development programs to help attain career aspirations. Becoming a Rapport ambassador means joining a global community with a workplace culture that extends beyond local boundaries.

About the role

In this role, you will be a key point of contact for both associates and guests, serving as a visible, mobile, and always available presence in the assigned area. You will establish trusting relationships with employees and collaborate to solve problems while maintaining communication across all departments.

Responsibilities

• Welcome customers to the workplace, confirm their requirements, and provide orientation
• Walk the space and remain visible throughout the day to communicate with employees, gather feedback, and assist with their needs
• Collaborate to solve problems and resolve spontaneous and unique situations
• Remain aware of and prepare for major events, visits, and presentations
• Maintain continual communication and interface with all departments throughout the site
• Answer and properly direct incoming calls in a friendly and professional manner
• Perform other duties as assigned

Requirements

• Bachelor’s Degree preferred; or equivalent hospitality experience
• Minimum of 1-3 years of experience in the hospitality industry
• Proficiency in Excel, Word, and Outlook
• Strong interpersonal communication and customer service skills
• Ability to create and maintain a welcoming, hospitable environment
• Ability to work in a fast-paced environment and under varying stressful conditions with a patient, calm, and friendly demeanor
• Resourcefulness, professionalism, and poise

Pay

$30-$32/hour

Benefits

• Medical, Dental, and Vision insurance
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.