Front Desk Administrator - Lincoln Cemetery

About the role

Lincoln Memorial Group (LMG) is one of the largest family-owned cemetery companies in Atlanta, GA. LMG operates four historic perpetual care cemeteries with over 200 acres of land combined, including Lincoln Cemetery, which is the most famous in the portfolio and is the final resting place for many notable Atlanta citizens, including leading civil rights leaders Hosea Williams and Revs. Ralph David Abernathy.

Responsibilities

• Answer incoming calls and distribute messages accordingly.
• Aid in receiving client payments, generating receipts, and entering receipts into the accounting database.
• Aid in tracking insurance claims and communicating information to team as needed.
• Provide property locations to cemetery visitors.
• Pull and re-file property records.
• Communicate with counselors, field personnel, and funeral homes to assist in scheduling services.
• Prepare daily work orders and Interment lists for burials.
• Maintain interment registry book.
• Maintain work order binder and enter completed work orders into the database.
• Assist Sales Counselors in obtaining contract and Rendition approval signatures.
• Other administrative tasks as assigned.

Requirements

• Mon-Fri, 40-hr week; + One Sat/mo.
• Previous experience in an administrative role preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, SharePoint).
• Strong organizational skills with the ability to multitask and prioritize workload.
• Excellent communication skills, both verbal and written.
• Ability to maintain confidentiality and handle sensitive information with discretion.