Front Desk 3pm-11pm Weekends required

About the role

The Guest Service Representative is a team member of the MainStay Suites Blue Ash location. This is a well-established Choice Hotels extended stay brand.

In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

Responsibilities

• Provide outstanding customer service to all hotel guests
• Check guests in and out of the hotel
• Manage reservations
• Resolve any guest issues that arise

Qualifications

• Excellent communication skills
• A positive attitude
• A strong dedication to providing the highest level of service
• Honesty and integrity

What We Offer

• Health and Dental Insurance for Full Time Associates
• 401(k) with Employer Match for all Associates
• Paid time off for ALL Associates per Associate Guide
• Company pays six holidays for Full Time Associates
• Time and half for hours worked on designated holidays for all Associates.
• Employee Assistance Program for Associates and household members
• Employee Discount Program
• Employee Hotel Guest Room Program
• Employee Referral Program