Front/Back Office Receptionist

About the role

An established ENT medical office in Beverly Hills, CA is seeking a dependable and personable professional to join their team in a Front & Back Office capacity.

Responsibilities

• Answer and manage incoming phone calls.
• Check patients in and out efficiently.
• Schedule and confirm patient appointments.
• Prepare orders for imaging, blood work, and referrals according to the physician’s instructions.
• Collect and process patient payments, including co-pays and deductibles.
• Collaborate with the billing department and assist with clinical notes needed for claims processing.
• Process medical records requests in a timely manner while maintaining patient privacy and confidentiality.
• Input and maintain accurate patient information in the EMR system upon registration.
• Assist with preparing the clinic for daily operations, including opening the office and preparing patient areas.
• Greet patients, obtain vital signs, and document detailed medical and family histories.
• Assist with coordinating patient appointments and responding to patient inquiries by phone and email.
• Obtain necessary medical documentation and upload records into the Practice Fusion EMR.
• Assist with preparing for medical procedures, specimen collection, and processing laboratory tests.
• Monitor and maintain inventory of medical and office supplies.
• Provide patients with clear, easy-to-understand information regarding laboratory results and procedures as directed by the physician.

Requirements

The ideal candidate is dependable, professional, personable, and patient‑focused, organized, comfortable multitasking, passionate about patient care, and willing to cross‑train and provide back‑office coverage when needed. They should be comfortable working in a small medical office where flexibility, teamwork, and the ability to assist across both front and back office functions are important.

Benefits

For temporary assignments lasting 13 weeks or longer, the company offers major medical, dental, vision, 401(k) and any statutory sick pay where required.

Pay

Salary: $52,000–$60,000 per year, depending on experience and qualifications.