Freshman Admission Counselor

Position Purpose

A Freshman Admission Counselor supports the Institution’s mission by recruiting a diverse student population of full-time freshmen to undergraduate programs. The position also supports prospective students throughout the admission process. This role is essential to building strong incoming classes aligned with AU’s commitment to access, academic quality, and student success.

Core Competencies

• Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.
• Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
• Upholds the Mission Statement: At Aurora University, our singular goal is to empower students to achieve lasting personal and professional success. We do this by being an inclusive community dedicated to the transformative power of learning.

Essential Job Functions

• Identifies, recruits and enrolls a specified quantity of prospective students in an assigned territory.
• Achieve assigned recruiting metrics, including visits for assigned territory.
• Timely follow up at all levels of the enrollment funnel to yield the correct call to action for the next required step.
• Provide accurate information about Aurora University's degree program and admissions procedures.
• Evaluate high school transcripts, some test scores (ACT/SAT), provide recommendations on student admission and scholarships.
• Maintain an assigned number of high school visits, college fairs, home visits, phoning nights, and impactful communication with prospect families to build strong personal relationships.
• Communicate Aurora University’s advantages to various populations in varying situations.
• Support open houses, on-campus and off-campus territory recruitment events.
• Guide prospective families through the financial aid process; assist families to determine a comprehensive financial plan for attendance at Aurora University.
• Manage student interns to assist in fulfilling admission counselor duties.
• Engage with current CRM, Colleague and other technology recruitment strategies; actively recommend ideas and process improvements.
• Other duties as assigned by the Assistant Vice President for Freshman Admission or AU administration.

Education Essential Job Requirements

• Bachelor’s Degree required.
• Experience in higher education admission is important.
• Knowledge of Aurora University academic programs preferred.
• Experience in sales is preferred.

Skills

• Receptive to the needs of and ability to relate well to prospective families is necessary.
• Excellent communication, organizational, and time management skills.
• Self-motivated to achieve goals.
• Ability to work well with others and willingness to take on meaningful additional responsibilities.
• Customer-service orientation and professional manners.
• Knowledge of Microsoft software essential.
• Knowledge of Colleague/Slate preferred.
• Ability to handle and act upon confidential information.
• Ability to speak in front of unknown audiences.
• Ability to prioritize work and to meet deadlines required.

Physical Requirements

• Ability to move about campus and other locations.
• Ability to interact via telephone, in person and via electronic media.
• Ability to lift boxes of materials when needed.

Work Hours

Expected equivalent of 40 hours per week, but days/hours may vary as needed.

Special Requirements

• A valid driver's license and driving record which meets institutional requirements is required.
• Ability to travel in and out of state regularly to effectively achieve territory objectives, providing own vehicle as needed.
• Evenings and Saturday hours required as job duties require flexibility.

Pay Range

The pay range referenced in the job posting is the budgeted amount the university reasonably expects to pay for this position. The final pay rate will not be below the lowest pay rate listed herein.

Benefits

• Health Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Long Term Disability
• TIAA Retirement Account
• Paid Time Off
• Holidays
• Tuition Assistance