Fresh Cut Supervisor

Duties And Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Handles customer relations in a positive manner, including effective resolution of customer complaints.
• Promotes philosophy of personalized service in the Fresh Cut Department.
• Supervises, motivates, and trains personnel.
• Makes hiring, firing, layoff and disciplinary decisions for Fresh Cut Department personnel.
• Schedules Fresh Cut Department personnel.
• Prepares fresh fruits and vegetables and salads for the Fresh Cut Department.
• Stocks, dates and rotates Fresh Cut Department products to ensure quality, freshness, selection and adequate quantity to meet customer demand.
• Controls shrink and cost. Prevents the sale of out of code and product that does not meet standards.
• Receives, checks and controls inventory to ensure adequate quantity, quality and freshness.
• Creates effective promotional and seasonal displays.
• Complies with all food and workplace safety rules and regulations. Ensures proper signing and pricing.
• Aids customers by making product suggestions and engaging in suggestive selling.
• Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area.
• Performs all job duties and responsibilities safely, accurately and with honesty and integrity.

Skills And Physical Requirements

• Working knowledge of all duties related to the Fresh Cut Department.
• Good communication skills and the ability to maintain composure in dealing with customers and co-workers.
• Knowledge of workplace practices.
• Good understanding of overall company practices and Fresh Cut Department policies and procedures.
• The ability to judge and react to business activity.
• Knowledge of product variety, standards, perishability, food safety, food handling and sanitation procedures and department policies and procedures.
• Frequent reaching, lifting, stacking and maneuvering objects of varying dimensions and weights up to approximately 50 lbs.
• Bending, stooping and reaching frequently.
• Pushing and pulling fully loaded hand trucks, six-wheel carts and pallet jacks.
• Performing repetitious arm movement to prepare, package and display products.
• Manual dexterity and good eye-hand coordination are necessary.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Knowledge of basic mathematics and weights and measures.
• Knowledge of produce variety, standards, perishability, food safety, food handling, sanitation, labeling and department policies and procedures.
• Operates scales, wrappers, compactors and garbage disposals.
• Utilizes cleaning supplies and equipment.
• Utilizes knives and safety cutters.
• Requires use of latex gloves.
• May be required to work nights, weekends and holidays.