Fresh Cut Lead
Festival Foods · Portage, WI · 3 wk ago
OTHRFull-time
About the role
Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value, operating over 40 full‑service supermarkets across the state. Join the Festival Foods team as a Fresh Cut Lead! Lead a team while delivering high‑quality ready‑to‑enjoy produce and an excellent guest experience. As a Fresh Cut Lead, you’ll guide a team of fresh cut produce associates to ensure the highest standards in fresh, ready‑to‑enjoy fruits and vegetables. You’ll oversee inventory, maintain department standards, and create a seamless shopping experience for guests.
Responsibilities
- Provide Exceptional Guest Service – Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
- Support & Train the Team – Lead, coach, and train fresh cut produce associates to ensure high performance and exceptional service.
- Maintain Fresh Inventory – Monitor stock levels, track shrink, and ensure accurate pricing.
- Oversee Department Standards – Ensure quality, food safety, and cleanliness are consistently met.
- Engage with Guests – Assist with product selection, take special orders, and resolve concerns.
- Collaborate Across Departments – Work closely with store leadership and vendors to keep the Fresh Cut department running smoothly.
- Keep the Department Organized – Maintain a clean and efficient workspace to support productivity.
- Honor Commitments – Regular, timely attendance in compliance with the work schedule, and adequate notice to find a