Fresh Cut Clerk (Internal Candidates Only)-Richmond

Position Summary

Lee’s Marketplace is a family-owned grocery chain dedicated to providing a pleasant shopping experience for guests. The Fresh Cut Clerk supports this mission by preparing and packaging fresh produce items, assisting on the sales floor, and maintaining a clean, safe environment.

Primary Position Duties

• Prepare and package fresh cut produce items according to recipes, portion sizes, and quality standards.
• Absolutely ensure all products are accurately labeled, presentable, and rotated for freshness.
• Maintain cleanliness and sanitation of the prep area, tools, and equipment at all times.
• Follow all food safety procedures, including proper storage, handling, and temperature controls.
• Restock the fresh cut cooler throughout the day to ensure availability and visual appeal.
• Monitor inventory levels and communicate supply needs to the Produce Manager.
• Support the produce team with general tasks on the sales floor as directed (e.g., stocking, facing, light cleaning).
• Assist guests when approached, offering friendly service and product knowledge.
• Maintain productivity and efficiency while meeting daily production goals.
• Assist with the cleaning, sanitation, and reset of the Fresh Cut Room during and at the end of each shift.
• Support team members and leadership in achieving department goals and standards.

Guest Service

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Displays excellent problem-solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company.”
• Be familiar with, and assist customers with use of, Lee’s Marketplace website.

Product Handling

• Properly wash, peel, cut, slice, and portion fresh fruits and vegetables according to safety and quality standards.
• Handle all produce with care to maintain freshness, minimize waste, and preserve product integrity.
• Label and date all products accurately to ensure proper rotation (FIFO – first in, first out) and compliance with food safety standards.
• Maintain clean, sanitized, and organized workstations, tools, and equipment throughout the shift.
• Assist in receiving, inspecting, and storing fresh produce items, ensuring product meets company quality standards.
• Stock shelves and maintain displays according to store standards.
• Follow all recipes and processes accurately to maintain product consistency and quality.
• Ensure that produce production goods are packaged appropriately to maintain freshness and comply with food safety regulations.
• Ensure that items are correctly labeled with pricing, ingredients, allergen information, and expiration dates.
• Contribute towards the display of produce goods in the store, ensuring products are neatly arranged and rotated regularly for maximum freshness and appeal.
• Adjusts production amounts based on demand to avoid excess unsold goods with direction from Leadership.
• Ensures that any waste is disposed of properly or recycled according to store policies.

Cleanliness and Safety

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Ensure that all products are stored at the proper temperatures to prevent spoilage.
• Follow all food safety guidelines including cut glove/sanitary glove use, temperature controls, cross-contamination prevention, and allergen awareness.
• Safely operate knives, peelers, slicers, and other food prep tools with appropriate caution and training.
• Utilize proper Personal Protection Equipment (PPE) such as cut gloves, sanitary gloves, hair restraints, etc.
• Dispose of spoiled or damaged products promptly and report concerns to the Produce Manager.
• Consistently utilize proper hygiene practices including regular hand washing, use of gloves, and proper sanitation of equipment.
• Ensure that products containing common allergens (e.g., nuts, dairy, gluten) are handled and labeled appropriately to avoid cross-contamination.
• Report any safety hazards or equipment issues to Leadership.
• Adhere to all food safety and sanitation regulations.
• Utilizes Personal Protective Equipment (PPE) when necessary.
• Contributes towards the cleaning responsibilities in the department.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Encourage all team members to reach the highest level of teamwork and guest service at all times.
• Communicate and support the Lee’s Marketplace Mission statement and Core Values.
• Assist other departments as needed.
• Work in a fast-paced, sometimes crowded, production environment with tact and patience.
• Work with team to ensure products are sold well before their expiration date.
• Attends departmental, store, and company meetings as required; contributes to profits and revenues and meets productivity standards.
• Has knowledge of and complies with all company policies, procedures, programs, and directives.
• Promotes a harassment-free environment and immediately reports any potential harmful situation to Leadership.
• Be a professional example for all team members to follow.

Position Requirements

• Age Requirement: 18+
• Availability: Flexible, including weekends and holidays according to the needs of the store
• Physical Requirements: Ability to stand, walk, twist, sit, and bend for extended periods; ability to lift and carry items weighing up to 50 pounds; manual dexterity for handling small objects and operating equipment; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasionally stoop, crouch, kneel, or crawl.

Tools and Machinery

• Pallet jack
• Wheeler
• Trash compactor
• Blenders/mixers
• Slicers/knives
• Wrapping machine
• Scales
• Trays, pans, racks
• Tempering tools
• Temperature-controlled rooms
• Computers
• Phones
• Any other items seen fit for role

Education and Experience

• High school diploma or equivalent preferred
• Previous production experience preferred

Skills and Abilities

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
• Strong organizational and multitasking abilities.
• Ability to learn new technology quickly.
• Ability to work in a fast-paced environment.
• Ability to handle customer inquiries and complaints effectively.
• Strong math skills.
• Ability to read and follow instructions.
• Good verbal communication skills.

Compensation

Competitive hourly wage/salary.

Paid time and a quarter on Sundays.

• Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
• 10% discount, restrictions apply
• Ace Hardware Discount at Lees Ace Hardware locations
• Paid Time Off to those who qualify

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety forward atmosphere.
• Innovative, supportive, and input-driven management team.

Note

This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.