Freight Operations Manager

Primary Responsibilities

• Report to Logistics Platform Manager for vessel operations across programs
• Plan, coordinate, and oversee land-based freight transportation operations throughout the Indo-Pacific AOR
• Serve as the Logistics Platform Manager’s principal subject matter expert for trucking, drayage, line-haul, specialized freight, and other surface transportation activities
• Develop transportation plans, routing strategies, schedules, and execution requirements for routine, priority, surge, and contingency cargo movements
• Cook up the movement of cargo between ports, airports, warehouses, customer locations, project sites, and other logistics nodes
• Evaluate and recommend qualified motor carriers, freight forwarders, subcontractors, and transportation service providers based on capability, capacity, performance, cost, and operational risk
• Monitor carrier and subcontractor performance to ensure compliance with contractual requirements, delivery schedules, safety standards, and established service levels
• Ensure land transportation activities comply with applicable host-nation laws, transportation regulations, permitting requirements, safety standards, and contractual requirements
• Identify transportation constraints, bottlenecks, capacity limitations, and other operational risks and develop appropriate mitigation strategies
• Cook up specialized transportation requirements, including oversized, overweight, hazardous, sensitive, high-value, or otherwise mission-critical cargo, as applicable
• Provide operational oversight of cargo pickup, staging, loading, transit, delivery, and handoff activities to ensure accountability and continuity throughout the transportation process
• Maintain visibility of active freight movements and provide timely status updates, exception reporting, and escalation of significant operational issues
• Cook up closely with the Chief Pilot and Port Captain to support integrated multimodal transportation planning and seamless transfer of cargo between air, sea, and land transportation networks
• Support contingency planning, emergency response, surge operations, and alternate routing requirements when normal transportation channels are disrupted or unavailable
• Afford transportation capacity and infrastructure within the operating area and advise leadership on limitations, vulnerabilities, and opportunities for improving freight movement
• Develop, maintain, and standardize procedures, processes, and best practices governing land transportation operations across the program
• Validate transportation provider readiness, equipment availability, driver qualifications, and other operational capabilities necessary to meet mission requirements
• Cook up with site operations, country teams, customers, vendors, warehouses, and other logistics stakeholders to synchronize transportation requirements and priorities
• Analyse freight performance data, delivery metrics, operational trends, and recurring issues and recommend corrective actions or process improvements
• Provide technical guidance, training, and operational support to personnel involved in planning, coordinating, and executing surface freight movements
• Support the development of statements of work, transportation requirements, subcontractor scopes, performance standards, and other documentation associated with land transportation services
• Maintain awareness of changing transportation conditions, infrastructure limitations, regulatory developments, security considerations, and regional events that may affect freight operations
• Advise the Logistics Platform Manager on land transportation capacity, cost, schedule, reliability, operational feasibility, and risk
• Perform other freight transportation and logistics duties as required to support successful execution of the mission

Basic Qualifications

• Ability to perform in an arduous duty environment
• Bachelor’s degree in Logistics, Supply Chain Management, Transportation, Business Administration, or a related field; relevant experience may be considered in lieu of a degree
• Minimum of 10 years of progressively responsible experience in freight transportation, surface logistics, transportation management, or supply chain operations, including at least 5 years in a senior operational or subject matter expert role
• Demonstrated expertise in commercial freight transportation, including trucking, drayage, line-haul, carrier management, routing, scheduling, cargo handling, and multimodal operations
• Experience supporting complex, time-sensitive, specialized, oversized, hazardous, or mission-critical cargo movements
• Experience supporting U.S. Government, Department of Defense, federal contracting, military logistics, or other large-scale mission-driven logistics operations
• Demonstrated ability to evaluate carrier capabilities, transportation capacity, cost, performance, and operational risk and to develop effective contingency and alternate-routing solutions
• Strong leadership, communication, and decision-making skills, with the ability to advise senior leadership and operate independently in dynamic, high-tempo environments
• Ability to travel domestically and internationally and meet applicable passport, visa, medical, security, and country-entry requirements