Freight Forwarder, Air & Ocean, Import & Export

About the role

DSV Air & Sea is in search of dynamic and personable multi-taskers who are driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you.

Responsibilities

The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business. Key responsibilities include:

• Effectively scheduling ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
• Ensuring the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
• Processing data through the Company’s system and obtaining consular releases as well as other government agency releases as appropriate
• Identifying transactions and tasks that require special handling, recommending improved processes to management and implementing resolutions within assigned scope of responsibility
• Requesting and negotiating freight quotations, including details such as container capacities, packing dimensions and weights, coding, etc.
• Analyzing numerical data, understanding components and relationships, finding patterns and drawing conclusions
• Composing complex letters regarding issues and resolutions, editing and proofing business correspondence and reports, and organizing, preparing and assembling documents

Qualifications

To be successful in this role, you will need:

• Freight Forwarding Experience (preferred)
• Prior use of CargoWise One (a definite plus)
• Three years of experience in a role involving extensive client contact
• Computer skills, including frequent prior use of MS Outlook, Excel and Word
• Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
• Familiarity with domestic and international geography, including countries and major cities
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
• Ability to be highly productive while keeping cool under pressure
• Excellent communication skills, both written and verbal

Skills

In addition to the qualifications listed above, the ideal candidate will have:

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment
• Knowledge of freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English (required), with knowledge of additional languages a plus
• Computer literacy, including proficiency in Microsoft Office Suite and experience with logistics software and systems (preferred)

Pay

The expected base pay range for this position is $20-$27 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.