Freight Forwarder, Ocean Export
About the role
DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.com and follow us on LinkedIn and Facebook.
A Freight Forwarder Ocean Export is responsible for managing the exportation of goods by ocean, including all aspects of the logistics process such as carrier booking, cargo tracking, documentation, and communication with customers and third-party service providers. This role requires strong organizational skills, attention to detail, and excellent communication skills to manage relationships with customers and ensure their satisfaction.
Responsibilities
- Coordinate the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels
- Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading
- Track and monitor shipments, providing regular updates to customers on the status of their shipments
- Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
- Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
- Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
- All other duties as assigned