Freight Forwarder, Air and Ocean, Import and Export

About the role

DSV Air & Sea is in search of dynamic and personable multi-taskers who are driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you.

Responsibilities

• Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
• Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
• Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate
• Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
• Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
• Analyze numerical data, understand components and relationships, find patterns and draw conclusions
• Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
• Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

Requirements

• Freight Forwarding experience preferred
• Prior use of CargoWise One a definite plus!
• Three years of experience in a role involving extensive client contact required
• Computer skills, including frequent prior use of MS Outlook, Excel and Word
• Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
• Familiarity with domestic and international geography including countries and major cities
• Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
• Excellent communication skills, both written and verbal

Skills

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast-paced environment

Qualifications

• Knowledge of freight logistics and customs regulations
• Understanding of trade laws and regulations
• Fluency in English is required
• Knowledge of additional languages is a plus
• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

Benefits

Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

Pay

The expected base pay is: $20.00 - $27.00 / Hourly.

Schedule

Full Time