Freelance In Person Event Specialist - Los Angeles, CA

Responsibilities

• Coincide with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc.
• Take charge and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, solve problems, and ensure high-quality customer experience.
• Represent Visit.org, lead, and solve problems at events.
• Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner.
• Manage check-in process for in-person events; providing a warm and friendly welcome to guests.
• Solve issues such as missing supplies, late staff, technology challenges, etc.
• Escalate issues to the Events Team when necessary to keep them informed or help problem-solve.
• Send consistent updates, photos, and videos to Events Team throughout the event.
• Breakdown after the event ends, helping to clean the site and repack and ship all materials back to the distribution center.
• Pack supplies and add shipping labels which may include loading boxes.

  Requirements

  • Fluency in English and strong communication skills.
  • Based in Los Angeles, CA.
  • Flexible schedule with availability to work on a contract per-event basis, as needed.
  • Experience in complex, large-scale events and smaller executive-level intimate events.
  • Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience.
  • Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations.
  • A quick thinker — in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly.
  • A self-starter who is organized and detail-oriented.
  • You love building relationships with customers and enjoy customer service.
  • You are able to work flexible hours, including nights and weekends, as needed.
  • You are willing and eager to travel to various areas of the local region.
  • You have super strong interpersonal and customer service skills, especially in fast-paced situations.
  • You are able to wear many hats and take on varied tasks and projects.
  • You are comfortable being present and interacting with large crowds.
  • Able to lift, slide, and carry up to 30 lbs. and stand for an extended period of time.