Freelance In-Person Event Specialist - Boston, MA

Responsibilities

• Coincide with the on-site team during in-person events: setup, alignment, teardown, cleaning, issue resolution, and ensuring high-quality customer experience.
• Represent Visit.org at events and solve problems.
• Manage the check-in process for in-person events, offering a warm welcome to guests.
• Handle unexpected issues like missing supplies, late staff, technology challenges, etc., and escalate them to the Events Team.
• Provide regular updates, photos, and videos to the Events Team during the event.
• Assist with the breakdown after the event, cleaning the site and repackaging and shipping all materials back to the distribution center.
• Manage supplies and add shipping labels, which may include loading boxes.

Requirements

• Fluency in English and strong communication skills.
• Experience in complex, large-scale events and smaller executive-level intimate events.
• Experience in executing events at the highest level and continuously raising the bar on content and the customer experience.
• Resourcefulness, ability to handle pressure, and a solutions-oriented mindset in ambiguous situations.
• Quick thinking and problem-solving skills, even in fast-paced situations.
• Self-starter who is organized and detail-oriented.
• Ability to work flexible hours, including nights and weekends, as needed.
• Willingness and eagerness to travel to various areas of the local region.
• Super strong interpersonal and customer service skills, especially in fast-paced situations.
• Able to wear many hats and take on varied tasks and projects.
• Physical demands: able to lift, slide, and carry up to 30 lbs. and stand for an extended period of time.

Qualifications

Based in Boston, MA.

Schedule flexibility with availability to work on a contract per-event basis, as needed.

Skills

None specified.

Benefits

Competitive hourly rate.

The chance to do meaningful and impactful work.

The opportunity to meet with social impact-minded individuals.

A chance to build your experience for your resume!

Potential for recurring freelance employment with Visit.org.