Freelance CRM Specialist, Fox News

Fox News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International, and the platform FOX Weather. As the number one network in all of cable, FNC has been the most watched television news channel for 20 consecutive years, while FBN ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.

About the role

Fox News is looking for a CRM Specialist to implement and analyze customer communications across all channels: email, push notifications, and In-App Messages. In this role, you will leverage Braze, an email service provider (ESP), to create and execute marketing campaigns. This Marketing Specialist will collaborate with Editorial, Creative, Product, and Business Intelligence to ensure customer journeys are accurate and deliver optimal user experiences. We're seeking a tech-savvy marketing enthusiast who is detail-oriented, an excellent proofreader, and thrives in fast-paced environments.

Responsibilities

• Create, QA, and execute marketing campaigns across email, push notifications, desktop notifications, and in-app messaging.
• Assist with the coordination and trafficking of display and video assets across owned and operated platforms, supporting both internal and external initiatives.
• Update and optimize marketing assets to ensure they render cleanly and look polished across email and in-app messaging, applying visual edits and final refinements in tools like Photoshop, Figma, or similar platforms.
• Review and refine marketing copy to ensure every message is polished, engaging, and on-brand.
• Monitor campaign performance metrics (e.g., CTR, open rates, conversion rates) and provide actionable insights for continuous improvement.
• Conduct A/B testing to enhance campaign performance and improve customer engagement.
• Work cross-functionally with Editorial, Creative, Product, and Business Intelligence, maintaining clear communication to support execution and alignment.

Requirements

• Experience in marketing or a related field.
• Excellent spelling, grammar, and communication skills.
• Strong attention to detail and QA discipline in campaign execution.
• Positive, proactive approach to working across all teams.
• Ability to prioritize and work in a fast-paced environment with changing priorities.
• Proficient in Google Workspace, Microsoft Office, Slack, Box, and Zoom.

Pay

The pay rate/range for this role is $26.00–31.00 per hour, with the final offer amount dependent on education, skills, experience, and location.