Free and Reduced Coordinator/Customer Support

Qualifications:

• Valid driver's license and social security card.
• Required to pass a District background check and child abuse registry check.
• Proof of high school diploma or high school equivalency certificate from an accredited organization.
• College preferred.
• Experience in school food service programs preferred.
• Must possess excellent telephone and communication skills.
• Must possess good typing skills and knowledge of filing procedures.
• Proficient in Microsoft Office: Excel, Word, PowerPoint.
• Skilled in using Canva or other programs to create marketing materials.

Job Duties:

• Management: Free & Reduced
• Process data and maintain free and reduced program in all aspects.
• Mail letters to parents regarding processed applications and direct certification.
• Create and complete USDA's annual verification process for the free and reduced program.
• Run monthly audit rosters for free and reduced.
• Oversee the resolution of negative balances.
• Aid parents with meal accounts such as adjustments, balance transfers, and refunds.
• Run and distribute free and reduced reports to appropriate individuals in accordance with regulations.
• Process meal exceptions in a timely manner to ensure proper accountability.
• Run reports and resolve discrepancies on a weekly basis for double meals and second meals.
• Import MDHS direct certification list into the point-of-sale on a weekly basis.
• Weekly Food Orders
• Communicate with managers and send weekly food orders to vendors for milk, ice cream, and produce.
• Maintain spreadsheets of non-domestic produce purchases as required by MDE and USDA.
• Monitor produce prices and communicate with managers and director on order adjustments for cost savings.
• HACCP & Inventory
• Create monthly HACCP packets for each kitchen for the following school year.
• Review each kitchen's HACCP packet for accuracy and completion on a monthly basis.
• Notify the director if something needs further review.
• Email managers for immediate correction of school inventory reports monthly for discrepancies, including negative quantities or negative dollar values.
• Other Responsibilities
• Create letters, notices, forms, etc. when needed.
• Revise and update records, forms, etc. as needed for the Department.
• Log and file information for future reference and documentation.
• Handle all phone calls pertaining to job responsibilities.
• Share office responsibilities and assume any emergency responsibility pertaining to the Department.
• Function in a support role when reviews and audits are performed for the Department.
• Maintain confidentiality of information regarding school district financials, student eligibility and personnel.
• Establish and maintain cooperative working relationships with others contacted during work.
• Lead and attend staff meetings and trainings as applicable.
• Assume responsibility for own professional growth and development, for keeping current with literature, new research findings, for attending appropriate professional meetings and conferences and to maintain any credits and/or continued education or maintenance of licensure/qualifications required for the position.
• Adhere to the Mississippi Code of Ethics and Lee County School District handbook.

Travel Requirements:

• Travel to school district buildings and professional meetings as required.

Terms of Employment:

• Salary will be based on the District pay scale on a 199 day contract.

Evaluation:

• Performance of the position will be evaluated annually by the Director of Child Nutrition.