Fraud Strategy & Tools Specialist

First Merchants Bank is seeking a Fraud Strategy & Tools Specialist to centralize and enhance the bank’s use of fraud prevention and detection tools and technologies. This role will serve as a key liaison between fraud operations, line of business (LOB) teams, and external vendors.

Responsibilities

• Attend vendor and user group meetings to stay current on tool capabilities and updates.
• Monitor system changes and assess their impact—both positive and negative—on fraud detection and prevention.
• Fully understand the capabilities of existing fraud tools and identify opportunities for enhancement.
• Understand fraud practices and control effectiveness. Coordinate with LOBs to support decision-making related to fraud tools and strategies.
• Document current state, key decisions, and maintain up-to-date records of tool configurations and usage.
• Research and recommend leading practices in fraud prevention and technology utilization.
• Identify and analyze fraud trends across channels and products.
• Participate in the fraud triage team to support rapid response and resolution.
• Provide recommendations for ongoing tuning and configuration of fraud detection systems.
• Bring forward ideas and recommendations to improve fraud prevention strategies.
• Align fraud tool usage with broader business goals and risk appetite.
• Serve as a proactive partner to internal stakeholders and external vendors.

Requirements

• Bachelor’s degree in business, finance, information systems, or related field.
• A minimum of three (3) years of experience in fraud prevention, risk management, or financial technology.
• Experience with one or more fraud detection tools or platforms such as NICE/Actimize, Q2 Sentinel, FICO, Abrigo BAM+, Vertifi, TrueChecks, Alloy, etc.

Preferred Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Experience working with cross-functional teams.
• Knowledge of fraud typologies and emerging threats.
• Ability to translate technical capabilities into business value.
• Detail-oriented with strong documentation and organizational skills.

Benefits

• Base pay plus bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional benefits

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve. Our vision is to enhance the financial wellness of the diverse communities we serve, and our mission is to be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.