Fraud Protection Analyst
First Horizon Bank · Memphis, TN · 4 days ago
FinanceFull-time
About the role
No Sponsorship will be provided for this role.
Responsibilities
- Develops and maintains skills required to correctly decide all outsorted exception payments before committed processing deadlines.
- Constantly evaluates opportunities for process improvement.
- Understands the importance of being knowledgeable/balanced in payments and customer satisfaction.
- Eagerness to learn and develop new skills to combat fraud given the speed of new fraud attack vectors.
- Develop an understanding of the end-to-end flow within Fraud Protection Services to effectively communicate across the organization.
- Ability to adjust as needed to maintain KPIs for various payment rails.
- Evaluates risk factors when making critical transaction decisions.
- Performs other duties as required.
Requirements
- Bachelor Degree required
- Minimum of two years of fraud industry experience preferred
Qualifications
- Must be able to travel domestically as required
Skills
- Strong analytical skills
- Critical thinking skills
- Change management skills
- Interpersonal skills
- Technical acumen
Benefits
- Medical with wellness incentives
- Dental
- Vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match