Fraud Investigator - Intermittent

About the role

The Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency (PRC) programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer Electronic Benefit Transfer (EBT) Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services.

Responsibilities

• Review fraud referrals and reports of skimming and/or scamming
• Conduct investigations of reported SNAP and/or TANF fraud
• Interview recipients, providers, and/or other third parties related to a fraud referral
• Calculate claims and enter into appropriate tracking or eligibility system
• Determine if claims meet the definition of intentional fraud
• Create and maintain claims related documentation
• Maintain monitoring of claims for recoupment
• Monitor key fraud indicator, high balance, and duplicate address reports and conduct additional investigation or refer to county as needed
• Retrieve skimming devices
• Facilitate fraud related discussions across multiple teams
• Complete special fraud related activities as needed

Requirements

• Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file
• 12 months experience conducting investigations &/or inspections
• Valid driver’s license

Qualifications

• Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file
• 30 months experience as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description
• Valid driver's license

Skills

• Experience in reviewing SNAP and/or TANF fraud cases
• Customer service skills (important in interviewing customers)
• Ability to access and read case data in the Ohio Benefits and Electronic Document Management System (EDMS)
• Detail oriented and well organized
• Efficient time management and multi-tasking skills
• Able to work independently as well as collaborate across multiple teams

Benefits

• Part-time schedule
• Standard workdays are Monday through Friday
• Hours are between 7:00 a.m. and 6:00 p.m.
• This is an intermittent, temporary position
• The final candidate selected for this position will not be permitted to exceed 1,000 hours worked per fiscal year (July 1st - June 30th)
• This position is Unclassified per ORC 124.11(A) (29)

Pay

• This position is in the State of Ohio’s OCSEA/AFSCME Pay Schedule, Pay Range 31
• Hourly -- $28.76