Fraud Investigator

About the role

Position incumbent provides vital security support and guidance to personnel. General responsibilities include the investigation of crimes perpetrated against the Bank and appropriate case documentation. Incumbent continually maintains and applies a sound knowledge of banking practices, banking laws and regulations, and various types of financial institution fraud investigations including but not limited to depository, loan, and other fraud risk channels. Incumbent provides guidance/consultation to associates on workplace safety and security incidents and procedures, asset protection, and loss mitigation strategies; performs data entry and analysis to identify and report fraud trends; delivers training; performs support duties for senior department personnel and special projects; and performs certain physical security and business continuity duties.

Responsibilities

• Initiate investigations of robbery, burglary, larceny, fraud, and other financial crimes committed against the Bank and our customers to include both internal and external incidents under the supervision of the Regional Investigations Manager.
• Prepare written communications and case summaries in a thorough, clear, organized, and timely manner.
• Properly document all case-related activities using the case management system and physical files as required.
• Utilize the case management system for data entry and fraud analysis to ensure the effective identification and reporting of emerging fraud trends.
• Support the Assistant Director of Security in the analysis of fraud data and the preparation of analytical reports as needed.
• Apply working knowledge of the Electronic Fund Transfer Act (Reg E), the Uniform Commercial Code (UCC), as well as Bank account disclosures and customer agreements as applicable in crediting decisions and identifying liability and appropriate defenses to fraud-related matters under the supervision of