Fraud Investigator
About the role
The Fraud Investigator will analyze customer activity for fraud indicators, investigate high-risk alerts, monitor real-time transaction activity, and take appropriate action to prevent fraudulent transactions. This role will also involve researching suspicious activity, applying fraud prevention procedures, and collaborating with internal and external partners.
Responsibilities
- Analyze customer activity for fraud indicators
- Investigate high-risk alerts
- Monitor real-time transaction activity
- Take appropriate action to prevent fraudulent transactions
- Research suspicious activity
- Apply fraud prevention procedures
- Collaborate with internal and external partners
Requirements
- 1+ year of experience in fraud investigation, loss prevention, financial crimes, or other investigative work
- Experience in banking, e-commerce, retail, financial services, or a related environment preferred
- Strong investigative, analytical, and problem-solving skills
- Experience identifying and researching suspicious activity or fraudulent transactions
- Able to manage a high-volume workload and approximately and high volume inquiries
- Strong attention to detail and sound decision-making skills
- Familiarity with fraud prevention policies and procedures
- AML or SAR experience preferred but not required
Qualifications
- Bachelor's degree preferred, but not required
Skills
- Strong analytical skills
- Attention to detail
- Problem-solving skills
- Collaboration skills
Benefits
- Medical, dental, and vision benefits
- Company's 401(k) retirement plan
Pay
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses.
Schedule
N/A
Benefits
- Medical, dental, and vision benefits
- Company's 401(k) retirement plan