Fraud Analyst, Retail

Job Responsibilities

• Monitor and analyze transactions using analytical tools and software to identify suspicious activities, predict patterns that might lead to fraud, and create reports to provide insights from data to assist in decision making.
• Develop, implement, and maintain fraud detection and prevention strategies, policies and procedures and provide training and support across the organization.
• Investigate fraud alerts and escalated cases and coordinate with law enforcement agencies when required.
• Collaborate with other departments to ensure fraud prevention measures are in place.
• Analyze current fraud trends and provide reporting and recommendations for preventative measures based off findings.
• Stay up to date with the latest trends and advancements in fraud detection and prevention.
• Maintain accurate records of all fraudulent activities including steps taking for resolution.

Key Competencies

• Experience Required: 1–3 years in fraud analysis, investigations, asset protection, internal audit, risk management, or related analytical roles.
• Education Desired: Bachelor's Degree in Accounting, Finance, Criminal Justice, Business Analytics, Data Analytics, Information Systems, or a related field.
• Advanced Excel skills required; Power BI experience strongly preferred.
• Experience analyzing transactional data and identifying fraud trends, anomalies, and operational risks.
• Ability to conduct investigations, document findings, and provide recommendations to reduce fraud and strengthen controls.
• Experience collaborating with Asset Protection, Internal Audit, Operations, and other business stakeholders.
• Knowledge of fraud detection technologies, case management systems, or investigative tools preferred.
• SQL and retail fraud experience preferred.