FPS IT Operations Office Administrator

About the role

We are seeking an Office Administrator to support the IT Operations organizations in the Force Projection Sector (FPS), including the Classified IT Infrastructure Group (KIT) and the IT Security & Customer Services Group (KIX). You'll join a team of facility administrators, systems administrators, information security officers, and video teleconferencing technicians providing timely, reliable, and valuable IT & Security operations support and expertise to our customers.

Responsibilities

• Provide on-site administrative support to KIT & KIX Group Supervisors, Assistant Group Supervisors, Section Supervisors, and FPS IT Operations staff by independently handling routine administrative tasks, including:
  • Scheduling meetings and managing staff calendars
  • Ordering office supplies
  • Processing P-card and employee expense reimbursements
  • Arranging travel
• Coordinate with peer administrators to provide seamless support to other Operations groups during peak workloads, staff absences, or special projects.
• Process procurement requests for IT equipment and supplies, including receipt, delivery, and distribution to appropriate IT facilities or staff. Ship IT equipment to FPS field offices and other locations (may require moving equipment and boxes weighing up to 25 pounds).
• Manage and track certification and training requirements for all FPS IT Operations staff, including scheduling and coordinating on-site training events.
• Assist in logistics for FPS IT Operations staff office moves, working with the Sector Move Coordinator to ensure complete and functional office setups.
• Actively participate in on-boarding activities for new FPS Operations staff members.
• Serve as the Group Property Associate for KIT and KIX groups, ensuring all property is current and accounted for, processing surplus property requests, and assisting in wall-to-wall inventory.
• Update and distribute Sector IT and Security operations-related information and reports, including weekly status reports and regular communications.
• Collaborate with the FPS Operations Organization Central Admin team to create standard operating procedures and achieve common objectives.
• Proactively identify opportunities to improve administrative procedures and enhance group and FPS effectiveness.

Requirements

• High school diploma or equivalent.
• 5+ years of administrative office experience.
• Ability to lift IT equipment and boxes weighing up to 25 pounds.
• Proven track record of strong communication skills and a customer service mindset.
• Proficiency in Microsoft Office suite products, particularly Excel, Word, PowerPoint, and Outlook.
• Self-starter able to independently prioritize tasks, exercise sound judgment, and proactively resolve issues.
• Ability to work effectively under pressure and adapt quickly to changing priorities.
• Flexible and supportive team member, willing to adapt to changing priorities.
• Ability to obtain an Interim Secret level security clearance by your start date and ultimately obtain Secret level clearance (U.S. citizenship required).

Preferred Qualifications

• Associate’s degree in an IT-related field.
• Active Secret level security clearance.
• Experience providing administrative support to an IT organization.

About Us

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to critical defense, security, space, and science challenges. We foster a vibrant, welcoming atmosphere where employees can grow, build strong connections, and contribute bold, new ideas. APL offers generous benefits, including education assistance, robust retirement contributions, and a healthy work/life balance. Our campus is located in the Baltimore-Washington metro area.

Pay

Minimum Rate: $24.25 hourly
Maximum Rate: $44.30 hourly