Founding Senior Revenue Operations Manager

About the role

Pallet is building AI Agents to transform the physical economy — a $12 trillion global industry. We've raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we've achieved 700% revenue growth and are just getting started.

Responsibilities

• Design and improve the operational processes that enable Sales to scale predictably.
• Build reporting, dashboards, and operating cadences that support executive decision-making.
• Develop metrics that provide visibility into pipeline health, forecast accuracy, and team performance.
• Create repeatable pipeline review processes and establish clear expectations for CRM discipline.
• Partner with Sales Leadership to improve SDR and AE accountability through reporting, metrics, and operational rigor.
• Own commission administration and support operational planning across the sales organization.
• Partner cross-functionally with Marketing and Finance to improve reporting, attribution, and data quality as the business scales.

Requirements

• 5+ years of Revenue Operations, Sales Operations, or GTM Operations experience in a high-growth B2B SaaS company.
• Deep expertise with Salesforce and modern GTM tools such as Gong, Outreach, Apollo, Clari, HubSpot, or similar platforms.
• Proven ability to build operational processes from scratch while influencing cross-functional stakeholders.
• Strong analytical mindset with a bias toward action and a track record of solving ambiguous business problems through systems and process design.

Qualifications

• Experience scaling sales organizations from founder-led selling into a structured, repeatable revenue engine.
• Strong communication and interpersonal skills to partner effectively with Sales Leadership.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Knowledge of GTM strategies and tools relevant to B2B SaaS companies.

Skills

• Strong understanding of Salesforce and modern GTM tools.
• Experience in building and improving operational processes.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.

Benefits

• Health, Vision, and Dental benefits.
• Paid vacation.
• Life Insurance and Accidental Insurance.
• Short-Term Disability Coverage.
• Generous salary and equity for all staff.
• 401k option; helping you save for the future.
• Yearly learning and development stipend.
• Commute benefits for Bay Area employees.
• Uber ride stipend if you ever have to work late in the office.
• Remote office home stipend to get you comfy in your space.
• Daily catered lunches provided.
• Monthly happy hours.
• Annual Company Offsites.

Pay

$180,000 - $210,000 Full-time / Onsite (5 days/week)

Schedule

Full-time / Onsite (5 days/week)