Founding Forward-Deployed Engineer

About the role

This is a founding Forward-Deployed Engineer role. You sit at the intersection of product, engineering, and the field. You'll embed directly with detectives, analysts, and prosecutors, learn their workflows, and use that context to deploy Closure's platform and shape the roadmap.

Responsibilities

• Live with users. Apply your engineering skills to real-world user problems, directly with the people who use the product.
• Spend significant time on-site with law-enforcement customers — watching how they investigate cases and where evidence review slows them down.
• Solve pre-scale problems. You're a strong engineer who's comfortable building things that don't scale — one-off analyses, custom integrations, scrappy fixes that unblock a customer today.
• Deploy and configure Closure for new agencies, load and validate data, and make sure investigators can rely on it every day.
• Turn customer pain into product. Translate what you see in the field into concrete product ideas, then partner closely with the founders to ship them.
• Ship full-stack features. Build in Python, React, TypeScript, and AI/ML APIs — from new workflows in the UI to backend improvements that make evidence search faster and more reliable.
• Own pilots end to end. Run deployments, training sessions, and rollouts so new departments can adopt Closure smoothly.
• Act as the trusted technical partner for investigators and leadership teams.

Qualifications

• Engineering Background: 3+ years of full-stack software engineering experience shipping production features
• Strong proficiency in Python and a modern frontend stack (TypeScript/React or similar)
• Experience building on top of AI/ML APIs (OpenAI, Anthropic, or similar)
• Comfortable working across the stack — frontend UI to backend services
• Customer-Facing Experience: Prior experience in roles like forward-deployed engineer, solutions engineer, founding/early engineer, or similar — where you regularly met with users and incorporated their feedback
• Ability to communicate technical concepts clearly to non-technical stakeholders (detectives, prosecutors, agency leadership)
• Mindset & Mission: High ownership — comfortable owning deployments end-to-end, from kickoff through training and ongoing support
• Excited by ambiguity, rapid iteration, and small-team environments
• Mission-driven and motivated by impact on public safety and the criminal-justice system
• Willing to travel 25–75% of the time to be on-site with law-enforcement customers across the U.S.

Nice to Have

• Experience deploying software in regulated or sensitive environments (gov, defense, healthcare, fintech)
• Familiarity with RAG, vector search, or LLM-powered applications
• Prior exposure to public sector or law-enforcement workflows

• Benefits

  • Retirement/401k
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • U.S.-based role with visa sponsorship available for strong candidates. (NO H1Bs)
  • Equity: 0.20% - 1.00%
  • Bonuses based on company performance
  • We contribute 3% to your 401(k), regardless of your own contribution
  • Unlimited PTO
  • Paid Short- & Long-term Disability Insurance
  • Paid Life Insurance
  • Criminal Justice Ready: Given the sensitivity of our work, we support employees through FBI background checks / CJIS clearance process as needed.

  Exceptional Candidates

  • Outside NYC/SF will be considered but should expect 50-75% travel to customer sites.

  Company Information

  GCG® is one of world’s leading providers of business transformation solutions related to supply chain and technology solutions for order fulfillment and marketing execution. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.