Founding Clinic Manager – Outpatient SUD Treatment
for headings. Use - for lists. Use
for prose.
We need to include sections only when posting has real specific content.
Let's extract:
- About the role: maybe mission statement and description of role existence. Could be "About the role" heading with paragraph describing mission and why role exists.
- Responsibilities: there is a "Responsibilities" section with subheadings: Operations & P&L Management, Leadership & Team Development, High-Quality, Harm Reduction-Aligned Care, Growth & Community Engagement. We can list each as
- maybe with sub-bullets? The instruction: Use
- for any list of duties/requirements/benefits. So we can create a list for responsibilities, each item being a duty. Could combine subpoints.
- Requirements / Qualifications: there is a "Qualifications" section with bullet-like sentences. Also "What You've Done Before" list. Could combine into Qualifications/Requirements.
- Skills: maybe not separate; but we could include Skills if present. The qualifications include many skill-like items. Could treat as Qualifications.
- Benefits: there is a "Some of the Benefits" list with many items. So Benefits section.
- Pay: Base salary range and bonus. So Pay section.
- Schedule: Schedule line.
We must not create sections with filler like "commensurate with experience". Not present.
We need to ensure we don't create empty sections.
Let's craft HTML:
About the role
At Steadfast Health, we're on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey. We're a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first. This role is the founding Clinic Manager for our new outpatient SUD treatment center in Winston-Salem, NC, leveraging Steadfast's existing operational playbook, clinical standards, and organizational support while shaping a local team and culture from day one.
Responsibilities
- Oversee day-to-day operations of the clinic, ensuring high-quality care delivery, strong team morale, efficiency, and compliance.
- Own the clinic's P&L, managing budgets, revenue, and expenses to drive financial sustainability and growth.
- Own key metrics such as retention, no-show rates, access times, and productivity to ensure the clinic meets its operational goals.
- Lead by example, mentor, and develop staff to cultivate a supportive, collaborative, and high-performing team environment.
- Ensure strong hiring, onboarding, and talent development processes to drive employee satisfaction and high-quality patient care delivery.
- Foster an environment where staff feel heard and supported, conducting regular 1:1s and team meetings to align goals, address challenges, and ensure accountability.
- Champion a patient-first approach by providing clinicians with the resources and training they need to deliver exceptional, evidence-based care.
- Ensure that patient care is holistic, compassionate, non-punitive, and in line with best practices for substance use treatment, including our commitment to low-barrier, harm-reduction care.
- Foster a tightly integrated partnership with clinical leadership, ensuring that operational practices enable and enhance evidence-based care.
- Partner with the Business Development team to strengthen relationships with community organizations, local health providers, and advocacy groups to build a strong community network around the clinic.
- Serve as a key operational liaison to hospital partners, ensuring a seamless, high-touch experience that reflects Steadfast's commitment to being a trusted extension of their care team.
- Collaborate with other Steadfast Clinic Managers and leaders to share insights, align strategies, and drive operational excellence across the organization.
Qualifications
- Proven leadership experience managing outpatient clinic operations within a substance use disorder or behavioral health treatment setting.
- Direct experience operating within a harm-reduction, non-punitive care model.
- Track record of setting, monitoring, and achieving operational goals, with a focus on performance metrics and outcomes across a diverse team.
- Proficiency using data dashboards, behavioral-health EHR reporting tools, and Excel to track KPIs such as patient retention, access, and staff productivity.
- Skilled in leading data-driven performance improvement initiatives to elevate clinic performance and patient care quality.
- Solid understanding of patient care processes, regulatory requirements, and accreditation standards specific to SUD/behavioral health treatment settings.
- Strong interpersonal and team-building skills, with an ability to develop, engage, and inspire diverse clinical and operational team members.
- Ability to manage crises with empathy, professionalism, and poise while supporting your team through challenges.
- A natural relationship-builder with deep community ties, capable of fostering strong partnerships with local organizations and healthcare providers.
- Passionate advocate for Steadfast Health's mission of providing low-barrier, non-punitive, harm-reduction substance use disorder care.
Pay
Base salary range: $90,000 - $110,000, with a 10% performance-based bonus program.
Schedule
Monday - Friday, 8:30a - 5:00p EST. This schedule may evolve based on organizational needs, and flexibility may be required as Steadfast Health continues to grow.
Benefits
- Healthcare Coverage: Medical, dental, and vision insurance
- Time Off: Flexible time off with generous PTO, floating paid holidays, and paid volunteer days
- Re-Fuel Days: 4 additional paid days off per year for mental health, rest, or continuing education (CEU) activities
- Continuing Education: Annual CEU support & ongoing paid training
- Employee Assistance Program (EAP): Free, confidential access to therapist sessions, legal guidance, financial resources, health coaching, and more
- 401K Match up to 5%
- 100% employer-paid short-term and long-term disability and employer-sponsored life insurance
- SoFi student loan interest rate discount, Rightway Health Concierge, 1 year free pet Telehealth through Pawp, and Perkspot Discount Marketplace
- An opportunity to get in at the ground level and shape how we grow!
We should also include location? Could be part of About the role or separate? Not required heading. Could add a short paragraph about location in About the role. Already we mentioned Winston-Salem, NC. Could also include address? The posting had location: 2813 Whipple Ave, Suite C, Canton, OH 44708 (that's maybe headquarters). But the role is in Winston-Salem. We could include both? The location line earlier: "Location: 2813 Whipple Ave, Suite C, Canton, OH 44708". That seems like company HQ. Might be relevant but not essential. We could include in About the role as a note: "Based at our headquarters in Canton, OH (with the new clinic in Winston-Salem, NC)". But we must not invent. The posting gave location line separate from role location. It says "Location: 2813 Whipple Ave, Suite C, Canton, OH 44708". That is likely the company's location. The role is in Winston-Salem. We could include both as factual. Let's add a short paragraph in About the role: "The position is based in Winston-Salem, NC (with Steadfast Health headquartered at 2813 Whipple Ave, Suite C, Canton, OH 44708)." That preserves info.
We must not repeat job title as heading. We didn't.
Check for any boilerplate: "Physical Requirements" section we should remove because it's boilerplate? It's not EEO but it's still maybe considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Physical Requirements is not explicitly listed but could be considered boilerplate? It's not EEO. However it's a typical section that might be considered boilerplate but not explicitly forbidden. The instruction says to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Physical Requirements is not those. However it's often considered boilerplate but not prohibited. However we might choose to keep it? The instruction says "Preserve ALL substantive information". Physical Requirements is substantive? It describes physical demands; could be considered substantive. But we have no heading for Physical Requirements in our list of allowed headings. We could incorporate into a section like "Working Conditions" but not in allowed headings. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No Physical Requirements. So we should not create a heading for it. We could fold minor metadata into a short or drop it. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." Physical Requirements is not minor metadata? It's a section. But we don't have a heading for it; we could incorporate into About the role as a short paragraph? Might be too detailed. Safer to drop it? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Dropping Physical Requirements would lose info. But we don't have a heading for it; we could add a
under About the role or maybe under Responsibilities? It's not exactly responsibility. Could add a separate
after Benefits? But we must not create a heading not in list. We could just add a
without heading? The instruction says use
for section headings (e.g. About the role, Responsibilities...). It doesn't forbid having
without heading. So we could add a
for Physical Requirements after Benefits without a heading. That would preserve info. However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say you cannot have other headings, but it says use for section headings (list). Likely they expect only those headings. Safer to not add extra headings. We could incorporate Physical Requirements into a
under Benefits? Not appropriate. Maybe we can add a
after Benefits with no heading. That would be okay as it's not a heading. The instruction didn't forbid stray
. It said output ONLY the HTML fragment — no /, no markdown code fences. So we can have
elements anywhere.
Thus we can add a
for Physical Requirements after Benefits.
Let's add:
Physical Requirements: Prolonged periods of sitting at a desk and working on a computer; ability to operate
for prose. We need to include sections only when posting has real specific content. Let's extract: - About the role: maybe mission statement and description of role existence. Could be "About the role" heading with paragraph describing mission and why role exists. - Responsibilities: there is a "Responsibilities" section with subheadings: Operations & P&L Management, Leadership & Team Development, High-Quality, Harm Reduction-Aligned Care, Growth & Community Engagement. We can list each as
- maybe with sub-bullets? The instruction: Use
- for any list of duties/requirements/benefits. So we can create a list for responsibilities, each item being a duty. Could combine subpoints.
- Requirements / Qualifications: there is a "Qualifications" section with bullet-like sentences. Also "What You've Done Before" list. Could combine into Qualifications/Requirements.
- Skills: maybe not separate; but we could include Skills if present. The qualifications include many skill-like items. Could treat as Qualifications.
- Benefits: there is a "Some of the Benefits" list with many items. So Benefits section.
- Pay: Base salary range and bonus. So Pay section.
- Schedule: Schedule line.
We must not create sections with filler like "commensurate with experience". Not present.
We need to ensure we don't create empty sections.
Let's craft HTML:
About the role
At Steadfast Health, we're on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey. We're a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first. This role is the founding Clinic Manager for our new outpatient SUD treatment center in Winston-Salem, NC, leveraging Steadfast's existing operational playbook, clinical standards, and organizational support while shaping a local team and culture from day one.
Responsibilities
- Oversee day-to-day operations of the clinic, ensuring high-quality care delivery, strong team morale, efficiency, and compliance.
- Own the clinic's P&L, managing budgets, revenue, and expenses to drive financial sustainability and growth.
- Own key metrics such as retention, no-show rates, access times, and productivity to ensure the clinic meets its operational goals.
- Lead by example, mentor, and develop staff to cultivate a supportive, collaborative, and high-performing team environment.
- Ensure strong hiring, onboarding, and talent development processes to drive employee satisfaction and high-quality patient care delivery.
- Foster an environment where staff feel heard and supported, conducting regular 1:1s and team meetings to align goals, address challenges, and ensure accountability.
- Champion a patient-first approach by providing clinicians with the resources and training they need to deliver exceptional, evidence-based care.
- Ensure that patient care is holistic, compassionate, non-punitive, and in line with best practices for substance use treatment, including our commitment to low-barrier, harm-reduction care.
- Foster a tightly integrated partnership with clinical leadership, ensuring that operational practices enable and enhance evidence-based care.
- Partner with the Business Development team to strengthen relationships with community organizations, local health providers, and advocacy groups to build a strong community network around the clinic.
- Serve as a key operational liaison to hospital partners, ensuring a seamless, high-touch experience that reflects Steadfast's commitment to being a trusted extension of their care team.
- Collaborate with other Steadfast Clinic Managers and leaders to share insights, align strategies, and drive operational excellence across the organization.
Qualifications
- Proven leadership experience managing outpatient clinic operations within a substance use disorder or behavioral health treatment setting.
- Direct experience operating within a harm-reduction, non-punitive care model.
- Track record of setting, monitoring, and achieving operational goals, with a focus on performance metrics and outcomes across a diverse team.
- Proficiency using data dashboards, behavioral-health EHR reporting tools, and Excel to track KPIs such as patient retention, access, and staff productivity.
- Skilled in leading data-driven performance improvement initiatives to elevate clinic performance and patient care quality.
- Solid understanding of patient care processes, regulatory requirements, and accreditation standards specific to SUD/behavioral health treatment settings.
- Strong interpersonal and team-building skills, with an ability to develop, engage, and inspire diverse clinical and operational team members.
- Ability to manage crises with empathy, professionalism, and poise while supporting your team through challenges.
- A natural relationship-builder with deep community ties, capable of fostering strong partnerships with local organizations and healthcare providers.
- Passionate advocate for Steadfast Health's mission of providing low-barrier, non-punitive, harm-reduction substance use disorder care.
Pay
Base salary range: $90,000 - $110,000, with a 10% performance-based bonus program.
Schedule
Monday - Friday, 8:30a - 5:00p EST. This schedule may evolve based on organizational needs, and flexibility may be required as Steadfast Health continues to grow.
Benefits
- Healthcare Coverage: Medical, dental, and vision insurance
- Time Off: Flexible time off with generous PTO, floating paid holidays, and paid volunteer days
- Re-Fuel Days: 4 additional paid days off per year for mental health, rest, or continuing education (CEU) activities
- Continuing Education: Annual CEU support & ongoing paid training
- Employee Assistance Program (EAP): Free, confidential access to therapist sessions, legal guidance, financial resources, health coaching, and more
- 401K Match up to 5%
- 100% employer-paid short-term and long-term disability and employer-sponsored life insurance
- SoFi student loan interest rate discount, Rightway Health Concierge, 1 year free pet Telehealth through Pawp, and Perkspot Discount Marketplace
- An opportunity to get in at the ground level and shape how we grow!
or drop it. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." Physical Requirements is not minor metadata? It's a section. But we don't have a heading for it; we could incorporate into About the role as a short paragraph? Might be too detailed. Safer to drop it? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Dropping Physical Requirements would lose info. But we don't have a heading for it; we could add a
under About the role or maybe under Responsibilities? It's not exactly responsibility. Could add a separate
after Benefits? But we must not create a heading not in list. We could just add a
without heading? The instruction says use
for section headings (e.g. About the role, Responsibilities...). It doesn't forbid having
without heading. So we could add a
for Physical Requirements after Benefits without a heading. That would preserve info. However the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say you cannot have other headings, but it says use
for section headings (list). Likely they expect only those headings. Safer to not add extra headings. We could incorporate Physical Requirements into a
under Benefits? Not appropriate. Maybe we can add a
after Benefits with no heading. That would be okay as it's not a heading. The instruction didn't forbid stray
. It said output ONLY the HTML fragment — no /, no markdown code fences. So we can have
elements anywhere. Thus we can add a
for Physical Requirements after Benefits. Let's add:
Physical Requirements: Prolonged periods of sitting at a desk and working on a computer; ability to operate
- for any list of duties/requirements/benefits. So we can create a list for responsibilities, each item being a duty. Could combine subpoints.
- Requirements / Qualifications: there is a "Qualifications" section with bullet-like sentences. Also "What You've Done Before" list. Could combine into Qualifications/Requirements.
- Skills: maybe not separate; but we could include Skills if present. The qualifications include many skill-like items. Could treat as Qualifications.
- Benefits: there is a "Some of the Benefits" list with many items. So Benefits section.
- Pay: Base salary range and bonus. So Pay section.
- Schedule: Schedule line.
We must not create sections with filler like "commensurate with experience". Not present.
We need to ensure we don't create empty sections.
Let's craft HTML: